What is costing your business calls, and how to fix it
Short, practical articles on Google Business Profile, reviews, and business listings for service businesses. Each one ends with steps you can do this week.
Why your Google Business Profile is losing you customers (and how to fix it)
42% of local searchers click straight into the map pack. If your profile is not in the top three, these five mistakes are probably the reason.
The review gap: how stagnant reviews cost local businesses customers
Your star rating is only half the equation. Review velocity, the steady stream of fresh feedback, is what decides whether you appear in the top three map results.
Your business information is lying to customers (here is how to fix it)
Conflicting phone numbers, hours, and addresses confuse Google and send local leads to competitors. Here is how to clean up your citation network in four steps.
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